At Healthy Horizons, LLC, we care about your well-being — not just emotionally, but also when it comes to how your personal information is treated. Whether you’re reaching out to us through email, filling out an online form, or signing up for our newsletter, we want you to feel safe, respected, and informed. Please note: Our privacy policy does not reflect the confidentiality & HIPAA compliance requirements and standards followed by the providers at Healthy Horizons, LLC when working directly with clients. These practices, agreements, and requirements will be disclosed to clients upon intake. The following information is provided regarding your personal information and data gathered when you engage with Healthy Horizons, LLC through our website, email, products, or newsletter platforms. Your Rights as an Individual: If you live in the European Economic Area (EEA), you are protected by specific data privacy rights under the General Data Protection Regulation (GDPR). We take these rights seriously and will do our best to honor requests to access, update, limit, or delete your personal data when you contact us. Healthy Horizons, LLC complies with GDPR standards in our email, contact forms, and newsletters. When you reach out to us — whether to ask a question, request support, or subscribe to updates — we may collect basic information such as your email address, phone number, or other details you choose to share. This information is used only to respond to your needs or to keep you informed about our services and resources that may be of interest to you. How We Communicate: We may follow up with you through email, phone calls, or text messages based on the contact information you’ve provided. Some messages may include helpful updates, new offerings, or supportive resources related to our services. You can unsubscribe or change your preferences at any time by clicking the link at the bottom of our emails or contacting us at [email protected]. Please note: certain types of messages, such as appointment confirmations or billing updates, are considered necessary for service and cannot be opted out of. Keeping Your Information Safe: We understand the importance of trust. That’s why we use reasonable and industry-standard practices to protect your personal information. This includes safeguards like secure systems, up-to-date protocols, and regular evaluations of our security program. Still, no system can be guaranteed to be 100% secure. If we ever discover that your information may have been accessed without authorization, we have response plans in place to act quickly and responsibly. We also ask that our trusted partners and service providers follow similar standards and notify us of any issues that may arise. Your Choices and Control: You are in control of your personal information. You can ask to:
See what information we’ve collected about you
Make changes or updates
Request to have it deleted
Stop receiving our newsletters or marketing materials
Just contact us at [email protected], and we’ll respond with care and respect. Please allow a short time for changes to take effect. When We Share Information: We do not sell or rent your personal information to marketers or third-party data vendors. However, we may share your data with trusted partners who help us provide our services (like email platforms or tech providers). These partners are only given the information necessary to support you, and we require them to protect your data as we would. Other times we may need to share information:
When required by law (e.g., court orders or legal requests)
To prevent harm to you or others
As part of a business transition, such as a merger or acquisition
We work hard to ensure that any organization we work with respects your information as much as we do. Understanding International Privacy LawsIn addition to the EEA, other countries have their own privacy regulations. For example:
The UK follows its own version of GDPR (UK-GDPR)
Countries like Canada, Switzerland, and Japan also have laws that safeguard your data
We follow the applicable rules based on where you live, always aiming to protect your personal rights and choices. If you have any questions or concerns about how your information is handled — or if you’d simply like someone to talk to about privacy — we’re here to help.Contact us: 📧 [email protected] Your trust matters to us. We’re committed to supporting your journey — safely, respectfully, and with care.